Wholesale Return Policy:
All claims for discrepancies and damages must be made within five (5) business days of receipt of merchandise. Merchandise with manufacturing defects may be exchanged, credited or refunded. No returns will be accepted without prior authorization. Absolutely no exchanges, credits or refunds will be issued for used products.
In order to attain the utmost accuracy of your orders, any and all orders must be submitted by Email, Fax, or placed through our website at www.FitByM.com.
In addition to the foregoing, all items and orders placed from this catalog are subject to the terms and conditions of sale provided by FitByM.com at the time the order is placed. Moreover, placing an order for any items does not guarantee or confirm that the products are available, in stock or inventory.
Retail Return Policy:
Musotica.com boasts the absolute best return policy in the Internet store business! No Return Authorization numbers needed and no re-stocking fees are charged! If for any reason you are not totally satisfied with your purchase, you can return it within 30 days from the time you receive your item(s).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase in the package.
Please do not send your purchase back to the manufacturer or return address.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Fit By M Returns, 3727 W. Magnolia Blvd #452 Los Angeles California US 91505.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: FitByM Return or Exchange: 3727 W. Magnolia Blvd #452 Los Angeles California US 91505
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.